Cookie Policy

Definition

Cookies are small text files placed on your device when you visit our site.

How we use Cookies

We use cookies to recognise you and your preferences, improve our site’s performance and collect analytical information for ourselves and our business partners.

We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

We do not use “Targeting cookies”. These are cookies which record your visit to a website, the pages you have visited and the links you have followed in order to make that website and the advertising displayed on it more relevant to your interests.

Session’ and ‘Persistent’ Cookies

‘Session cookies’ allow us to track your actions during a single browsing session, but they do not remain on your device afterwards.

‘Persistent cookies’ remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our site.

Session and persistent cookies can be either first or third party cookies. A first-party cookie is set by the website being visited; a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners (such as our payment processing service provider).

Disabling Cookies

If at any time you wish to disable our cookies, you may do so through the settings on your browser, but if you do so you will not be able to use certain important features of our service.